Privacy Policy

Viper Business Solutions LLC (“Viper Goods,” “we,” “us,” or “our”) operates the website vipergoods.store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases.

Information We Collect

Information You Provide

• Account and order information: Name, email address, shipping address, billing address, phone number, and payment information when you place an order
• Communication data: Information you provide when you contact our support team, including your name, email, and the content of your messages
• Newsletter subscription: Email address when you sign up for our mailing list

Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, device type, and screen resolution
• Usage data: Pages visited, time spent on pages, referring URLs, and click patterns
• Cookies and similar technologies: We use cookies to maintain your shopping cart, remember preferences, and improve site performance

How We Use Your Information

• Process and fulfill your orders, including shipping and payment processing
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your customer service inquiries
• Send promotional emails if you have opted in to our newsletter (you may unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share your information only with:

• Payment processors: To securely process your payment transactions
• Shipping carriers: To deliver your orders (name, address, and phone number for delivery coordination)
• Service providers: Third-party services that help us operate our business, such as email delivery and website hosting, under strict data protection agreements
• Legal requirements: When required by law, court order, or government regulation

Data Security

We implement industry-standard security measures including TLS encryption for data in transit, encrypted storage for sensitive data, and PCI DSS-compliant payment processing. We never store your complete credit card number on our servers.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at support@vipergoods.store.

Cookies

We use essential cookies to operate our website and shopping cart. You can control cookie settings through your browser preferences. Disabling essential cookies may prevent you from completing purchases.

Data Retention

We retain order data for as long as necessary to fulfill our legal and business obligations, typically 7 years for tax and accounting purposes. You may request deletion of your account data at any time.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.

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