Contact Us

Get in Touch

Have a question about an order, a product, or anything else? Our support team typically responds within one business day.

Business Hours

Monday through Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday and Sunday: Closed

Orders placed outside business hours will be processed on the next business day. Automated order confirmations and shipping notifications are sent 24/7.

Order Support

For questions about an existing order, please include your order number in your message. You can find your order number in the confirmation email sent at the time of purchase.

Common topics we can help with:

• Order status and tracking information
• Returns and exchanges
• Product questions and recommendations
• Shipping inquiries
• Billing questions

Wholesale Inquiries

If you are interested in carrying Viper Goods products in your retail location, please email us with the subject line “Wholesale Inquiry” and include your business name, location, and estimated order volume. We will respond within 3 business days.